Privacy Policy - EB2 Project

Privacy Policy

Last updated: October 16, 2024

This Privacy Policy describes how EB2 Project ("we", "us", or "our") collects, uses, stores, and shares personal information from users who use the platform and services ("Service"). By using the Service, you agree to the terms outlined here. We recommend reading carefully to fully understand our practices.

1. Data Collection

We collect different types of information, including but not limited to:

  • Personal data: Name, email, birth date, and other necessary identification information.
  • Usage data: Information about how you use our Service, including interactions with the services, devices used for access, IP address, browser type, and approximate location.
  • Provided content: Translation files, submitted documents, and interactions within the platform.

2. Data Usage

The data collected will be used for the following purposes:

  • To provide and improve the services offered on the platform;
  • To facilitate contact between users and service providers, such as translators, legal advisors, and other professionals;
  • To improve the efficiency of our systems and personalize the user experience;
  • To train our Artificial Intelligence (AI), with data always being anonymized to ensure privacy.

3. Data Sharing

3.1. Service Providers

EB2 Project may share personal information with service providers contracted by users, such as translators, legal advisors, and other professionals. These providers only receive access to the data strictly necessary to perform the services, and are obligated to maintain confidentiality and security.

3.2. Partners and Third Parties

In some circumstances, data may be shared with trusted partners who assist us in operating the platform or improving our services. These partners must adhere to strict security and confidentiality standards, and only have access to the data for specific purposes such as data analysis or technical support.

3.3. Artificial Intelligence (AI) Training

The data provided by users may be used to train our AI, always anonymized and with maximum care to protect privacy. This process aims to improve our systems' performance and provide better services to users.

3.4. Legal Requirements

Data may be disclosed in response to legal requirements, such as court orders or government requests, or to protect our rights and the safety of our users.

4. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or destruction. Our systems are regularly monitored and updated to ensure the security of information. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

Personal data will be retained as long as the user has an active account on the platform. After account termination, data will be stored for the period necessary to comply with our legal obligations, contractual requirements, or for AI training purposes as allowed by this policy.

6. User Rights

You have the right to:

  • Request access to your personal data stored by us;
  • Request correction or deletion of incorrect or unnecessary information;
  • Withdraw consent for data usage at any time, without affecting the lawfulness of prior processing.

7. Changes to This Policy

EB2 Project may modify this Privacy Policy from time to time. Any changes will be communicated to users through the platform, and continued use of the services after the changes will imply acceptance of the new terms.

8. Contact

For questions or requests related to this Privacy Policy, contact us at: [email protected].